Dispatcher (Tuesday - Saturday)
Full Time • Levittown
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
Experience:
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
- Excellent communication and phone etiquette
Compensation: $18.00 - $25.00 per hour
PROVIDING OUTSTANDING SERVICE THAT IS FAIR AND HONEST
We believe that customers have the right to expect fast yet efficient plumbing and HVAC services. That is why our jobs are handled by carefully picked employees who are knowledgeable, proficient, polite, professional and orderly. We treat our customers with respect in order to achieve long-lasting and productive relationships. Moreover, our company is dedicated to maintaining the integrity of the McClain Bros. name by working with reputable equipment from Rheem and Kohler.
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